Our analysts and consultants can assist you with managing outputs from your customer due diligence programme across retail, wealth, private/HNW, corporate, business banking, NBFI, BaaS, Agents and Representatives, and correspondent banking customer types.

This could include traditional KYC duties such as verifying documentation, managing electronic alerts or fraud triggers to performing enhanced due diligence tasks such as open source or source of wealth checks for higher risk customers. Our team can also manage volume and escalation channels.

Whether you require help with clearing sanctions, PEP or adverse media alerts, you can rely on FINTRAIL. Our specialists understand your business context and come with proven pedigree.

If you have deployed a re-KYC or periodic review process but don’t have capacity to deal with the output, our team can help you manage the increased workload and keep BAU on-track.

Deploying or updating your customer risk assessment models can often create a spike in downstream activities. Whether you need assistance in re-calculating risk ratings or performing the appropriate due diligence that comes with it, we can deploy a team to assist.

If you have you implemented a new machine learning model or set, transaction monitoring rules or a new system which has created a spike in alerts to clear, our analysts can manage the full lifecycle for ongoing customer monitoring activity. They can support you by reviewing the alert, performing the investigation and then subsequently clearing it with the appropriate justification or escalation.

A sudden increase in criminal behaviour identified on your platform can result in a need to report suspicious activity to the local FIU. If you need assistance with dealing with a sudden spike in suspicious activity or transaction reports, we can deploy a team with the right skillset.