Luxembourg City, LuxembourgFinCrime Full time
Description
Our Company
Satispay is an Italian Scale-up operating in the mobile payment industry. Having created a payment system independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone. Our offices are in Milan, Luxembourg City and Berlin.
More than just an App, Satispay is a Company, a group of creative, curious, enthusiastic people determined to make an impact in everyday life!
Simplify payments to improve everyone’s life is the vision driving our strategy.
Do it smart, Be Responsible, Believe are the values in the core of our Business, see more about our Culture: https://www.satispay.com/en-it/values/
If you want to know more about us, give a look here:
www.satispay.com
www.crunchbase.com/organization/satispay
And if you still don’t have a Satispay account, download the app and sign up with the promo code TALENT
What you will be doing
As a Head of Fraud Prevention, reporting to the Director of Financial Crime Operations, you will be responsible for leading our Fraud Team and make it a key function in Satispay global growth. Using a data-driven approach, you will develop a strategy that combines effective risk mitigation and a great customer experience. Among other things, our tasks will include:
Developing a fraud prevention strategy, using data to drive decision making and continuously improve processes
Being responsible for the company’s fraud mitigation approach and related execution, leading the design, vision and strategy to improve processes effectiveness and scalability and allow the business to grow
Accountable for ensuring that the Fraud Team meets the expected KPIs and quality standards in order to support the expansion of the customer base
Being a strong communicator who can represent Fraud Team with relevant company stakeholders providing constant feedback about fraud trends and their impact on new services
Building a network of contacts with other PSPs and law enforcement agencies in order to cooperate in prevention, investigations and loss recovery
Leading recruitment and strategic placement of required staff across the Fraud Team, following the growth of the company
Mentoring and training the Fraud Team, improving team capabilities and skills
What we need
We are looking for brilliant talents willing to share our enthusiasm and passion for Satispay’s project. If you're looking for a job where you challenge yourself, learn and professionally grow, Satispay is the right place for you! Joining Satispay means being a leader of change and innovation. Help us revolutionize everyday transactions by making payments as easy, cheap and secure as possible.
Our ideal candidate has:
Can-do mindset and data-driven approach
5+ years of experience, with a solid track record of success in fraud prevention, in a fast-growing tech company
Experience in developing a fraud prevention framework across multiple countries and jurisdictions
Strong understanding and exposure to the latest emerging AI and fraud prevention trends (such as AI and OSINT)
Knowledge of relevant legal and regulatory frameworks within the financial industry, particularly in respect of SEPA, PSD2, and AML
Excellent communicator. You are proactive, clear, concise, and comfortable speaking publicly
Fluent written and spoken English; Italian, French or German are considered a plus
Logistic & Salary
The role is based in Luxembourg. Business Trips to Milan (Headquarter) may occur.
We offer a competitive salary, commensurate with experience.
Stock options plan available.